Track your parcel movement

Flow of information is important. Therefore, we provide tracking system for you to show the status of your parcel. Your customers will be able to find out exactly where the parcel is in real-time by simply clicking into our tracking system provided in our website.

Fast Delivery

Our local couriers will pick up from your door and we will deliver it within 1 to 3 working days.

Change of delivery address

Let us do the job for you. Just e-mail us at our contact us page and our staff will update instantly.

Free Re-delivery

Miss your parcel? Don't worry, for any reason we will arrange free delivery at the very next available slot. 2 failed delivery attempts before returning to sender.

No consignment notes to fill in – No headaches

Each and every individual sellers have their own tracking numbers on it. You will instantly get all tracking numbers which can be pssed to your buyers on that day itself before midnight. You may wish to refer to the Download Tab in the Hopme page for guidelines. (Please label all parcels with recipent contact no., full address with postal codes)

Weekly invoice

No complication of tracing back hundreds or thousands of orders.

Avoid call-centre queues

Speak to a member of our friendly and efficient customer services team Monday-Friday 10:00am – 6:00pm (xxxxxxx)

APPENDIX

NO GO ZONES

All Islands outside of mainland Singapore including Sentosa All Military Camps and Defense facilities
All Police, special operations and SCDF stations
All Military and Commercial Airports or Airbases

All Naval Bases
All Sea Ports and Shipyards (Jurong Ports, Jurong Shipyard, Keppel Shipyard, etc) All Airports including Changi Airport, Airline House, and high security areas Parliament House
IRAS
All Prisons or detention facilities
All immigration checkpoints including Woodlands and Tuas Checkpoints
Senoko Incineration Plant
All Power Stations
Embassies or Intenational schools with high security entry
Marina Bay Sands
Any general restricted area (Please call or email if you are unsure)

ITEMS WE DO NOT DELIVER

Explosives, firearms or other offensive or defensive weapons items Flammable or hazardous materials
Poisonous, Toxic or Infectious substances
Blood or Blood related products

Dangerous or undesirable goods or all items prohibited by and relevant government authority or under any applicable law or regulations Human or animal remains, memorial tablets, or any items for use in religious ceremonies
Live animals
Credit cards, Debit cards, or Cash cards Currency, or any bearer form negotiable instruments

Personal Documents issued by Government authorities such a identification cards, passports, driver’s licenses, birth certificates, etc
Original copies of any record, drawing, document, or electronic recording of which duplicates or copies have not been make and kept by you. Documents containing a substantial amount of confidential information
Precious metals and stones
Illegal narcotics or drugs
Perishable items

Do call or email us. We will get back to you asap.